Privacy Policy

Effective Date: 4/1/2025

Chill Health LLC (“Chill,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book services, or use our facilities.

By accessing our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing address

  • Payment information

  • Date of birth (if required for services)

B. Non-Personal Information

  • Browser type and version

  • Device type and operating system

  • Pages you view on our website

  • Time and date of your visit

C. Wellness & Service Information

  • Appointment history

  • Therapy preferences (e.g., sauna temperature, cold plunge settings)

  • Any information you voluntarily share with our staff related to wellness services

2. How We Use Your Information

We use your information to:

  • Process bookings and payments

  • Provide and personalize our services

  • Communicate about appointments, promotions, and updates

  • Improve our website and customer experience

  • Comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell your personal information. We may share it only in these situations:

  • With service providers (e.g., payment processors, booking platforms) who help us operate our business

  • When required by law (e.g., legal requests, safety concerns)

  • During business transfers (e.g., merger, acquisition, sale of assets)

4. Cookies & Tracking Technologies

We may use cookies, pixels, and similar technologies to:

  • Remember your preferences

  • Analyze website traffic and usage patterns

  • Improve marketing and promotions

You can disable cookies in your browser settings, but some features of our site may not function properly.

5. Data Security

We take reasonable steps to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is 100% secure.

6. Your Choices & Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data

  • Opt out of marketing communications

  • Restrict certain data processing activities

You can exercise these rights by contacting us at the email below.

7. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children without parental consent.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with a revised “Effective Date.”

10. Contact Us

For questions about this Privacy Policy or your personal information, contact:

Chill Health LLC
14860 Metcalf Ave, Overland Park, KS
Email: contact@chillhealth.club
Phone: 913-213-1810